We are delighted to give a warm welcome from the Management Team and Retailers here at High Street Mall. We hope you enjoy your visit to this website, and we make every effort to provide high standards of customer care and service. We are confident you will not be disappointed should you wish to visit us.
If you require any assistance whilst visiting the centre please visit our Customer Services desk located in centre court where our staff will only to pleased to help. Services available are: Kiddie Cart Hire, Lost Property, Photo Copying, Gift Vouchers etc.
The centre provides 6 free chairs for the use of customers with mobility issues. These can be reserved by contacting the centre office on 028 3836 2251.
All staff at the centre are trained to the highest customer care standard of Welcome Host and Welcome Host Plus for all senior staff. Also each member has received their Welcome All certificate for disability training.
All staff at the centre are first aid trained for your health & safety.
For your safety we have 24 hour security and a high tech digital system covering the entire centre.
High Street Mall tenants and security are part of the Portadown Retailers Against Crime Net, linking the town centre for your added safety.
The centre provides over half of its 404 parking spaces undercover for all our wet and busy days.
Free parking from 5pm every Wednesday, Thursday, Friday and all day Sunday.
We have Free Wifi available throughout High Street Mall